Reviews

GB
Gisela B
Sep 29, 2025
Very disappointing… East Coast adventure with Klara a three mast schooner departing from Sydney, Nova Scotia, Canada on September 9th, 2025 for 10 nights! After booking our flights and paying the final payment in June 2025 of over $10.000. I received an email from the organizer Mr. Andrew Prossin of Sydney N.S. He cancelled the trip two weeks before our departure. Stating the unavailability of the sail ship Klara! My dream to visit Sable Island to see the famous wild horses and other beautiful areas of Canada’s East Coast has been lost This trip provided the perfect opportunity. I am a Canadian citizen, senior, widowed with a fixed income. My son Martin, a well-known photographer, offered to accompany me. Mother and son trip! Trip of a lifetime, never happened! Very sad indeed! Besides two other trip options Mr. Prossin offered a full refund I accepted. I have yet to receive the refund or any further correspondence. This experience has been devastating. I have concluded that Mr. Prossin is using Facebook to promote and sell his yachting concept with no intention to repay his clients. I’m looking for a way to stop Mr. Prossin‘s fraudulent business practices!
Canada's East Coast Adventure
Dear Gisela We would like to thank you for your feedback and for your patience while we worked through these challenges. We understand how disappointing it must have been to have your planned trip cancelled, and not being able to visit Sable Island to see the famous wild horses. We sincerely apologize for the inconvenience caused. The refund has been processed. We would like you to consider giving us the opportunity to welcome you on one of our future trips.
By Expedition Experience on Mar 16, 2026
EE
LG
Lois G
Sep 29, 2025
This trip was cancelled and I am still waiting for a refund, several weeks later. 0 stars.
Canada's East Coast Adventure
Dear Lois Thank you for your feedback and for your patience while we addressed these challenges. The refund has been processed. We fully understand how disappointing it must have been to have your planned trip cancelled and we sincerely apologize for the inconvenience caused. We hope we may have the opportunity to welcome you on one of our trips in the future.
By Expedition Experience on Mar 16, 2026
EE
BE
Brenda E
Sep 28, 2025
The trip did not happen. I was refunded my money six months later. I am grateful for that.
Canada's East Coast Adventure
Dear Brenda We appreciate you taking the time to share your feedback and thank you for your patience while we worked through these challenges. We understand how disappointing it was to have your planned trip cancelled and sincerely apologize for the inconvenience caused. The refund has been processed.. We hope we may have the opportunity to welcome you on one of our trips in the future.
By Expedition Experience on Mar 16, 2026
EE
JK
Jocelyn K
Sep 28, 2025
Trip was cancelled 3 weeks before start date and no moneys returned
Canada's East Coast Adventure
Dear Jocelyn We appreciate you taking the time to share your feedback and thank you for your patience while we worked through these challenges. We completely understand how disappointing it was to have your planned trip cancelled and we would like to take this opportunity to sincerely apologize for any inconvenience caused. The refund has been processed.
By Expedition Experience on Mar 16, 2026
EE
NA
Nancy A
Sep 16, 2025
We originally booked a Caribbean cruise in January 2025, for a March 2025 sailing date. It was cancelled less than two weeks out without any prior warning. Once we paid, there was no follow up communication beyond requesting for us to fill the form on We Travel. Never received any further information prior to the cancellation. EE offered us a rebooking - any other cruise at no additional cost regardless of which cruise, plus hotel coming & going, plus cabin upgrade - or a refund. We accepted the rebooking on this Croatian cruise setting sail in June 2025. Again, no further information was provided regarding the tour, except empty promises about booking a room for us pre & post (which never happened). Three weeks prior to that cruise embarking, it was cancelled as well. EE made the same offer, and this time, we asked for the refund. they emailed us and promised to send it to us several times, including additional compensation for our out-of-pocket expenses, plus a letter for our insurance. Then they ghosted us. As of September 2025, we have no refund and no letter for our insurance company. We disputed the charge with our credit card provider, who pointed out in the contract that the merchant does not have to provide a refund, only a rebooking. This is a scam and we recommend not doing business with this provider.
Adriatic Adventure_2025

References

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Nancy A
23 Jun, 2025
We booked and paid for a trip for March 2025 in the Caribbean, based on a Facebook promotion and a call with the owner of Expedition Experience, Andrew Prossin. Less than two weeks out from our scheduled departure date in Grenada, EE cancelled the trip without any prior notice. We were offered option of refund, or rebook other non-Caribbean trip with no additional costs, and with additional perks such as cabin upgrade and two nights accommodations pre/post sailing dates. We chose to rebook the Adriatic Adventures cruise for June 20. approximately 3 weeks prior to our June 20 scheduled departure, we asked for updates on the cabin assignment, the pre/post hotel bookings and any other pre-trip information available. The next communication we received from EE was another cancellation notice - again offering a future rebook or refund. This time we asked for full refund, which EE promised along with $400 to cover some of our other associated cancellation fees. All we have received are promises along with a certificate to rebook a future cruise for 1/2 cost. To our knowledge, EE has not actualized any cruises on the Klara, and we consider them to be breach of contract and guilty of fraud. We are still waiting for refund payment. Communications from EE are minimal and future "sailing dates" just keep getting pushed back.